Information about Employee Assistance Programs (EAP)


What is an EAP?
In recognition that we all face challenges in our lives, an EAP is a confidential and free service provided by organizations to employees and their immediate family members. Events and issues that may prompt a request for an EAP service include (but are not limited to):
  • Difficulties with co-workers
  • Anger management
  • Work performance problems
  • Changes in the workplace
  • Career decisions
  • Stress and coping
  • Burnout
  • Job dissatisfaction
  • Anxiety
  • Mood problems
  • Sleep difficulties
  • Grief and loss
  • Life transition issues
  • Emotional and physical abuse
  • Alcohol or other drug misuse
  • Problem gambling
  • Parenting difficulties
  • Family conflict
Who can access EAP?
Wisemind Psychology is contracted to provide services through Employee Assistance Programs (EAP) with the NT Government and NT Police, Fire, and Emergency Services. If you are an employee or the immediate family member of NTG or NTPFES, you are welcome to access psychological services by self-referral. Please contact our office by phone on (08) 8981 5605 or email admin@wisemind.com.au, identify yourself as an employee or the immediate family member of an employee of NTG or NTPFES, and our admin team will assist you in scheduling your initial appointment.

Wisemind is also subcontracted with the EAP organisations Acacia Connection, Drake Workwise, and SMG Health. Please speak with your Human Resources team to find out if your employer is contracted with either of these organisations. You can then contact Acacia Connection or Drake Workwise directly, and they will send us a referral. Our admin team will then contact you to arrange your initial appointment.

If you would like any further information about the EAP, including the number of sessions available and confidentiality requirements, please feel free to contact our office and one of our psychologists can help you with any questions.

On-Site Services and Training for Organisational Development

Standard Workshop Topics & Details

Wisemind Psychology offers on-site psychological first aid and support following critical incidents, and on-site mental health presentations and workshops. While we have a standard range of workshops listed below, we can develop personalized presentations to meet your team's needs (e.g. specific topics, full-day workshops).

We can deliver a range of information sessions and workshops to your team and tailor these to suit your needs. All workshops can be tailored for whole teams, Entry or Administrative level, Supervisor and Management level, and Executive level. All topics can be developed into one hour information sessions, four hour half-day workshops, or full-day workshops
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Please feel free to contact our office on (08) 8981 5605 or email admin@wisemind.com.au if you would like to discuss these on-site services further.
Mental Health In The Workplace
  • Why support mental health at work
  • Common mental health issues
  • Signs and symptoms
  • How to have a conversation
  • Providing a supportive work environment
Building Assertiveness Skills
  • Communication styles: passive, aggressive, and assertive
  • Non-verbal and verbal communication
  • Thinking and behaving assertively
  • Saying no and dealing with criticism
  • Role plays & other activities included
Improving Work/Life Balance
  • Stress and burnout
  • Stress reduction
  • Time management
  • Creating balance through activity planning and goal setting
  • Seeking support at home and work
Building Resilience at Work
  • The stress response
  • Stress management
  • What is resilience?
  • Why promote resilience at work?
  • Role plays & other activities included
Supporting Others through Difficulties
  • Signs and symptoms
  • How to approach someone you’re concerned about
  • Active listening
  • Encouraging action or help seeking
  • Checking in
Coping with Traumatic Events
  • What is trauma?
  • Signs and symptoms of Acute Stress Disorder and Posttraumatic Stress Disorder
  • Initial coping strategies
  • Treatment options
Targeted Information Sessions
These sessions provide a forum for our psychologists to provide targeted information regarding particular mental health issues, including depression and anxiety.
  • Signs and symptoms
  • Impact on home, social, and work
  • Coping strategies
  • Treatment options